Bilingual Tech Support (German/English) - Lisbon

Cross Border Talents; Lisboa; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Meal allowance

Performance-based bonus

Attendance bonus

Relocation support

Shared accommodation

Utilities included

Payroll-deduction accommodation

Job summary

Cross Border Talents in Lisbon is seeking a German & English Technical Customer Service professional to support international customers on technical inquiries. You will troubleshoot issues, provide clear solutions, and maintain high service levels in a fast-paced environment.

The role requires fluent German and good English, strong communication skills, and a customer-focused mindset. It offers a rotating schedule with on-site work and relocation support for eligible candidates.

Qualifications

• Fluent in German and good English.
• Strong communication and interpersonal skills.
• Customer-oriented mindset and passion for helping others.

Responsibilities

• Provide technical customer support in German and English.
• Assist customers with technical questions and troubleshooting.
• Identify issues and provide accurate and effective solutions.
• Communicate clearly and professionally with customers.
• Handle requests efficiently while maintaining high service levels.
• Collaborate with an international team.

Skills

German

English

Job description

Cross Border Talents in Lisbon is seeking a German & English Technical Customer Service professional to support international customers on technical inquiries. You will troubleshoot issues, provide clear solutions, and maintain high service levels in a fast-paced environment.

The role requires fluent German and good English, strong communication skills, and a customer-focused mindset. It offers a rotating schedule with on-site work and relocation support for eligible candidates.