Lisbon On-Site Tech Support — Spanish & English

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 36,000; Full time

Benefits offered by this job

Comprehensive training available

Public holidays in Portugal

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a dedicated Technical Support specialist to assist customers using diabetes care technology. You will provide phone and email support, troubleshoot device issues, and help with orders and shipments.

The role requires Spanish C1/C2 and English B2, at least 2 years in technical support, and a strong focus on clear communication and problem solving. On-site rotating 24/7 shifts are required.

Qualifications

• Spanish C1/C2 and English B2 required.
• At least 2 years of technical support experience.
• Strong communication, empathy, and problem-solving skills.
• Flexibility to work rotating 24/7 shifts on-site in Lisbon.

Responsibilities

• Provide technical support via phone and email
• Troubleshoot device-related issues
• Assist with orders, invoices, and shipments

Skills

Spanish proficiency

English proficiency

Job description

Cross Border Talents in Lisbon, Portugal is seeking a dedicated Technical Support specialist to assist customers using diabetes care technology. You will provide phone and email support, troubleshoot device issues, and help with orders and shipments.

The role requires Spanish C1/C2 and English B2, at least 2 years in technical support, and a strong focus on clear communication and problem solving. On-site rotating 24/7 shifts are required.