Bilingual Italian & English Support Specialist - Porto

Cross Border Talents; Vila Nova de Gaia; Presencial; EUR 12 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Shared accommodation

Resumo da oferta

Cross Border Talents in Porto, Portugal, is seeking an Italian & English Customer Support Specialist on-site to deliver outstanding service via digital channels and identify opportunities to add value.

You will work Monday–Friday 08:00–19:00 with fixed weekends off, leveraging strong communication and problem-solving skills in an international setting. Relocation support and ongoing training are provided.

Qualificações

• Fluent in Italian and English.
• Strong digital literacy and familiarity with online channels.
• Sales-oriented with excellent interpersonal communication.

Responsabilidades

• Deliver personalized customer service in Italian and English across multiple channels.
• Handle inquiries, resolve issues and complaints with strong conflict-resolution skills.
• Identify customer needs and opportunities to suggest complementary services.
• Maintain high quality and professional standards to ensure customer satisfaction.

Descrição da oferta de emprego

Cross Border Talents in Porto, Portugal, is seeking an Italian & English Customer Support Specialist on-site to deliver outstanding service via digital channels and identify opportunities to add value.

You will work Monday–Friday 08:00–19:00 with fixed weekends off, leveraging strong communication and problem-solving skills in an international setting. Relocation support and ongoing training are provided.