Bilingual Dutch–English Banking Support Specialist — Lisbon

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Relocation support

Flight tickets included

Airport pickup

Private bedroom in shared apartment

Language courses

Annual flight home

NIF/NISS assistance

Job summary

Cross Border Talents is seeking a customer support specialist fluent in Dutch and English (C1) for an on-site role in Lisbon, Portugal. You will assist clients with banking, investments, and account management, and troubleshoot issues across multiple channels.

Relocation support is provided, including flights, airport pickup and a private bedroom in a shared apartment. With a focus on clear, friendly service, you will help customers navigate products and services while ensuring compliance and a

Qualifications

• Dutch and English at C1 level
• On-site in Lisbon, Portugal

Responsibilities

• Assist customers with questions regarding banking, investments, and account management.
• Troubleshoot issues and provide clear, friendly assistance via multiple channels.

Job description

Cross Border Talents is seeking a customer support specialist fluent in Dutch and English (C1) for an on-site role in Lisbon, Portugal. You will assist clients with banking, investments, and account management, and troubleshoot issues across multiple channels.

Relocation support is provided, including flights, airport pickup and a private bedroom in a shared apartment. With a focus on clear, friendly service, you will help customers navigate products and services while ensuring compliance and a