Bilingual Dutch & English Customer Support – Lisbon On-site

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance-based bonus

Language bonus

Hybrid work after 3 months

International environment

Professional development

Resumo da oferta

Cross Border Talents is seeking a Dutch and English-speaking Customer Support Agent in Lisbon. The role starts on-site with a plan to transition to hybrid after 3 months, supporting an international team and delivering high-quality service.

You will handle inquiries in Dutch and English and strive to maintain a positive customer experience. Ideal candidates are fluent in Dutch and English, possess strong communication skills, and reside in Lisbon.

Qualificações

• Fluent in Dutch (written and spoken).
• Fluent in English.
• Strong communication and interpersonal skills.
• Customer-oriented with problem-solving abilities.
• Must reside in Lisbon, Portugal and be able to work on-site initially.

Responsabilidades

• Assist customers and respond to enquiries in Dutch and English.
• Provide clear information and effective solutions to customer issues.
• Ensure a professional and positive customer experience.
• Communicate with customers in a helpful, customer-focused manner.
• Follow established procedures and service quality standards.

Conhecimentos

Dutch fluency

English fluency

Communication skills

Problem-solving

Customer-oriented

Lisbon resident

On-site availability

Descrição da oferta de emprego

Cross Border Talents is seeking a Dutch and English-speaking Customer Support Agent in Lisbon. The role starts on-site with a plan to transition to hybrid after 3 months, supporting an international team and delivering high-quality service.

You will handle inquiries in Dutch and English and strive to maintain a positive customer experience. Ideal candidates are fluent in Dutch and English, possess strong communication skills, and reside in Lisbon.