Bilingual Customer Support Specialist (EN/FR)

Cross Border Talents; Lisboa; In loco; EUR 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

Cross Border Talents in Lisboa, Portugal, is seeking a motivated customer support specialist fluent in French and English. You will address inquiries, resolve issues, and ensure a positive experience for clients.

Responsibilities include handling queries via phone, email, and chat, keeping accurate records, and collaborating with team members to continually improve service delivery. A passion for helping others and strong communication are essential.

Competenze

• Bilingual in French and English required.
• Excellent communication and empathy.
• Experience in customer support is a plus.

Mansioni

• Respond to customer queries via phone, email, and chat.
• Maintain accurate records of interactions.
• Collaborate with team to improve service delivery.

Conoscenze

French

English

Descrizione del lavoro

Cross Border Talents in Lisboa, Portugal, is seeking a motivated customer support specialist fluent in French and English. You will address inquiries, resolve issues, and ensure a positive experience for clients.

Responsibilities include handling queries via phone, email, and chat, keeping accurate records, and collaborating with team members to continually improve service delivery. A passion for helping others and strong communication are essential.