Bilingual Customer Service Rep (Spanish/English) – Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A leading customer service company in Lisbon is seeking a Bilingual Spanish + English Customer Service Representative. The ideal candidate will provide exceptional support to customers, tackle inquiries, and solve technical issues. Requires fluency in Spanish and strong English skills, along with at least one year of customer service experience. This role offers a competitive salary and growth opportunities in a dynamic work culture.

Serviços

Competitive salary with attractive bonuses

Comprehensive training and growth opportunities

Supportive team and dynamic work culture

Qualificações

• At least 1 year of customer service experience.
• Genuine dedication to customer satisfaction.
• Strong communicator with an empathetic approach.

Responsabilidades

• Offer top-notch customer assistance via phone, chat, email, and social channels.
• Tackle account and payment-related queries with professionalism and precision.
• Troubleshoot technical issues and provide clear, effective solutions.

Conhecimentos

Fluent in Spanish

C1 English

Customer service experience

Strong communication skills

Team-oriented

Descrição da oferta de emprego

A leading customer service company in Lisbon is seeking a Bilingual Spanish + English Customer Service Representative. The ideal candidate will provide exceptional support to customers, tackle inquiries, and solve technical issues. Requires fluency in Spanish and strong English skills, along with at least one year of customer service experience. This role offers a competitive salary and growth opportunities in a dynamic work culture.