Bilingual Customer Service Rep (FR/EN) – Remote & Upsell

Cross Border Talents; Porto; Teletrabalho; EUR 15 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus 100€

Food allowance 7.63€ per working day

Resumo da oferta

Cross Border Talents is seeking a bilingual Customer Service Representative fluent in French and English to support a remote Porto-based team. You will deliver top-tier customer support, identify business opportunities, and upsell additional services to customers.

The role emphasizes strong sales and digital skills, along with excellent interpersonal abilities. Residency in Portugal is preferred for this remote position, with growth opportunities within a customer-centric environment.

Qualificações

• Proficiency in French and English.
• Strong sales skills.
• Digital skills.
• Good interpersonal skills.
• Ability to resolve conflicts effectively.
• 1+ years of previous experience in a Contact Center or Customer Service role (preferred).
• Residency in Portugal is preferred for this remote position.

Responsabilidades

• Identify business opportunities and suggest additional services to customers.

Conhecimentos

French

English

Sales

Digital Skills

Interpersonal Skills

Conflict Resolution

CC/CS Experience

Portugal Residency

Descrição da oferta de emprego

Cross Border Talents is seeking a bilingual Customer Service Representative fluent in French and English to support a remote Porto-based team. You will deliver top-tier customer support, identify business opportunities, and upsell additional services to customers.

The role emphasizes strong sales and digital skills, along with excellent interpersonal abilities. Residency in Portugal is preferred for this remote position, with growth opportunities within a customer-centric environment.