Bilingual Customer Service Agent (PT/EN) – Lisbon, Welcome Bonus

Cross Border Talents; Lisboa; Sur place; EUR 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Welcome bonus

Food allowance

Attendance bonus

Résumé du poste

Cross Border Talents in Lisbon, Portugal is hiring a Customer Service professional to support clients' needs on-site. The role involves engaging with customers in Portuguese and English, delivering a high level of service and contributing to paid campaign efforts within an Advertising Technology environment.

The ideal candidate has fluent PT and EN, experience with digital marketing and social media tools, and a background in contact centers.

Qualifications

• Fluent in Portuguese and English.
• Experience in paid campaign management.
• Experience in Digital Marketing.
• Experience in a Contact Centre or Service program for an Advertising Technology company.
• Fluency in social media product usage and a basic understanding of digital advertising.
• Strong customer service-oriented skills.
• Availability to work rotational shifts.

Connaissances

Portuguese

English

Customer service

Digital marketing

Social media knowledge

Description du poste

Cross Border Talents in Lisbon, Portugal is hiring a Customer Service professional to support clients' needs on-site. The role involves engaging with customers in Portuguese and English, delivering a high level of service and contributing to paid campaign efforts within an Advertising Technology environment.

The ideal candidate has fluent PT and EN, experience with digital marketing and social media tools, and a background in contact centers.