B2B Customer Service & Operations Specialist

Adecco Recursos Humanos; Benavente; On-site; EUR 21,000 - 32,000; Full time

Job summary

Adecco Recursos Humanos is seeking a Customer Service Specialist to join a leading company in its sector in Samora Correia, Portugal. This role focuses on managing the full order lifecycle and providing daily support to customers and the sales team.

You will coordinate deliveries, monitor order status, and collaborate with Sales, Logistics, and Technical teams to ensure operational efficiency. Fluency in Portuguese and Spanish is required.]

Qualifications

• Experience in Customer Service, Sales Administration, Commercial Back Office or similar roles.
• Experience managing and monitoring B2B orders.
• Proficiency with Microsoft Office and familiarity with ERP systems.

Responsibilities

• Manage the full order lifecycle from entry to invoicing and closure.
• Provide daily support to customers and the sales team to ensure excellent service levels.
• Coordinate deliveries, material availability, transportation and related services.

Skills

Customer service

Sales administration

Back office

Multitasking

Communication

Tools

Microsoft Office

ERP systems

Job description

Adecco Recursos Humanos is seeking a Customer Service Specialist to join a leading company in its sector in Samora Correia, Portugal. This role focuses on managing the full order lifecycle and providing daily support to customers and the sales team.

You will coordinate deliveries, monitor order status, and collaborate with Sales, Logistics, and Technical teams to ensure operational efficiency. Fluency in Portuguese and Spanish is required.]