B2B Spanish-Speaking Customer Support Specialist — Lisbon

CloserHire; Lisboa; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Private Health Cover

Meal Allowance

Paid Training

Job summary

CloserHire is recruiting a B2B Customer Specialist for Lisbon, Portugal. You will provide multilingual support to business clients via phone, email and chat, helping maximize platform benefits and resolve issues quickly.

The role requires English fluency and Spanish proficiency, a high school diploma, and at least 1 year in customer service. Rotational shifts including nights apply in a 24/7 operation.

Qualifications

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Responsibilities

• Provide B2B customer support via phone, email, and chat to maximise platform benefits.
• Troubleshoot technical issues, payment processing concerns, and system optimizations for business clients.
• Identify account holders, verify information, and ensure regulatory compliance.
• Adhere to regulatory guidelines and internal procedures during customer interactions.
• Engage with clients to resolve concerns promptly with a professional, customer-centric approach.

Skills

Bilingual English/Spanish

1 year customer service

Strong communication

Education

High school diploma

Job description

CloserHire is recruiting a B2B Customer Specialist for Lisbon, Portugal. You will provide multilingual support to business clients via phone, email and chat, helping maximize platform benefits and resolve issues quickly.

The role requires English fluency and Spanish proficiency, a high school diploma, and at least 1 year in customer service. Rotational shifts including nights apply in a 24/7 operation.