B2B Spanish-Speaking Support Specialist (Lisbon)

CloserHire; Lisboa; On-site; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Career growth

Job summary

CloserHire is recruiting a Spanish-speaking B2B Customer Specialist for our client in Lisbon, Portugal. The role combines customer support via phone, email, and chat with technical troubleshooting and ensuring smooth digital payment experiences for business clients.

The ideal candidate is fluent in Spanish and English, with at least 1 year in customer service, strong problem-solving, and the ability to work in a fast-paced, rotating 24/7 schedule. Full-time office-based position in Lisbon.

Qualifications

• Fluent in English and proficient in Spanish.
• High school diploma is mandatory.
• Minimum 1 year of customer service experience.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Experience with automated customer service platforms is a plus.

Responsibilities

• Provide B2B customer support via phone, email, and chat.
• Troubleshoot payment processing and system issues.
• Verify account information and ensure regulatory compliance.
• Deliver timely, professional service and customer-focused solutions.

Skills

Spanish (B2)

English (Fluent)

Education

High school diploma

Tools

CRM software

Job description

CloserHire is recruiting a Spanish-speaking B2B Customer Specialist for our client in Lisbon, Portugal. The role combines customer support via phone, email, and chat with technical troubleshooting and ensuring smooth digital payment experiences for business clients.

The ideal candidate is fluent in Spanish and English, with at least 1 year in customer service, strong problem-solving, and the ability to work in a fast-paced, rotating 24/7 schedule. Full-time office-based position in Lisbon.