Lisbon Bilingual B2B Support Specialist (Spanish/English)

Closerhire; Lisboa; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Private Health Cover

Meal Allowance

Paid Training

Job summary

CloserHire is seeking a B2B Customer Support Specialist for its Lisbon team, joining a fast-paced digital payments environment. This role focuses on assisting business clients, resolving technical issues, and guiding users through payment systems with a customer-first approach.

Full training is provided, with a structured schedule on site in Lisbon, Portugal. Fluency in English and proficiency in Spanish are required, alongside strong communication and problem-solving skills.

Qualifications

• Must have fluent English and proficient Spanish.
• Minimum 1 year in customer service with a customer-oriented approach.
• Strong written and verbal communication skills.
• Excellent organizational and computer skills.

Responsibilities

• Provide B2B customer support via phone, email, and chat.
• Troubleshoot technical issues and payment processing concerns.
• Verify account information and assist with compliance checks.
• Deliver timely resolutions with a professional customer-centric approach.

Skills

Fluent English

Proficient Spanish

Customer service

Strong communication

Teamwork

Problem solving

Education

High school diploma

Job description

CloserHire is seeking a B2B Customer Support Specialist for its Lisbon team, joining a fast-paced digital payments environment. This role focuses on assisting business clients, resolving technical issues, and guiding users through payment systems with a customer-first approach.

Full training is provided, with a structured schedule on site in Lisbon, Portugal. Fluency in English and proficiency in Spanish are required, alongside strong communication and problem-solving skills.