Application Production Support

Caixa Mágica Software; Porto; Presencial; EUR 48 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and Life Insurance

Social events

Training in latest technologies

Resumo da oferta

Caixa Mágica Software in Porto is seeking an Application Production Support leader for a long-term production support project. You will own end-to-end delivery, coordinate all stakeholders, and act as the go-to contact for the project, ensuring governance and alignment with business objectives.

The role requires strong experience with monitoring, DevOps, CI/CD, cloud platforms, and legacy tools, plus fluent English.

Qualificações

• Proven experience in IT project governance and end-to-end project delivery.
• Strong knowledge of monitoring and observability practices.
• Experience with CI/CD pipelines and configuration management.
• Hands-on with Jenkins, GitLab CI, Azure Pipelines, and Docker/Kubernetes.
• Cloud platforms AWS, Azure or GCP and Infra as Code familiarity.
• Knowledge of legacy tools WebSphere, Autosys, CFT transfer.
• Fluent in English.

Responsabilidades

• Own end-to-end delivery of IT projects, aligning with business objectives.
• Coordinate all stakeholders and contributors across teams.
• Serve as go-to contact for the IT project.
• Ensure adherence to IT project governance and regulatory frameworks.
• Anticipate risks and manage project timing and resources.
• Translate business needs into IT requirements.

Conhecimentos

Monitoring & observability

Dynatrace

DevOps & CI/CD

Jenkins

GitLab CI

Azure Pipelines

Docker

Kubernetes

AWS

Azure

GCP

Infra as Code

WebSphere

Autosys

CFT file transfer

English fluency

Formação académica

Ferramentas

Dynatrace

Jenkins

GitLab CI

Azure Pipelines

Docker

Kubernetes

WebSphere

Autosys

CFT file transfer

Descrição da oferta de emprego

Overview:

One of the biggest banks in the European Union is seeking an Application Production Support for production support (level 3).

What will you do?

• Ensure end-to-end responsibility for achieving the IT project’s objectives in line with the commitments made to the Business, while complying with the entity’s strategic priorities, IT governance processes, and the sponsor’s expectations.
• Steer the entire IT project and coordinate all the people involved and contributors.
• The go-to contact person for the It project.
• Ensure the knowledge of IT Projects Governance in the Group and their correct application to the project context.
• Global knowledge of IT, its major processes, and relevant regulatory frameworks
• Ability to anticipate, plan and roll out a project, from end-to-end, with respect to time and resource constraints (both budget and people), with internal or external people, to reach the defined goal.
• Ability to define and apply a project methodology.
• Ability to anticipate and handle risks associated with the project.
• Ability to understand business needs and convert them into IT requirements

What are we looking for?

• Monitoring & observability.
• Experience in monitoring tools - such as Dynatrace.
• DevOps (Stack) & CI/CD. Facilitates coordination between development, QA and operations; reduces lead time and risk.
• Experience with Jenkins, GitLab CI, Azure Pipelines, Docker/Kubernetes.
• Cloud Platforms. Most new solutions are hosted on AWS, Azure or GCP;
• Cloud fundamentals certification (AWS Cloud Practitioner, Azure Fundamentals) or demonstrable cloud project experience including Infra as Code
• Legacy tools: knowledge in Websphere, Autosys, CFT file transfer
• Fluent in English

What can you expect from us?

• A permanent job contract for a long term project;
• Tech equipment + SIM Card + personal smartphone;
• Health and Life Insurance;
• Social events and team buildings;
• The commitment of letting you grow with us, and be rewarded accordingly;
• A dynamic and young team that will be always there to support you;
• Training in the latest technologies;
• Coffee, fruits, snacks and a warm welcoming when you pass by the office.