AI-Driven Sales Programs Specialist - Lisbon Hybrid

Euro Staffs

Viseu

Hybrid

EUR 30,000 - 42,000

Full time

7 days ago

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Benefits offered by this job

Private medical package

Meal vouchers

Wellness programs

Job summary

Genpact is hiring for a Sales Program Specialist – Process Associate – English – Hybrid in Lisbon. The role supports strategic sales programs for advertisers, providing consultative guidance, multi-channel support, and CRM-based coordination.

A solid background in digital marketing or ad sales helps deliver measurable outcomes for global enterprises. Join a team delivering AI-driven growth initiatives, with opportunities for career development, language training, and a diverse, multicultural

Qualifications

Experience in digital marketing, eCommerce, or B2B/B2C sales.
Familiarity with social media products and advertiser programs.
Comfortable navigating CRM systems and providing consultative support.

Responsibilities

Become knowledgeable about leading social media products and community standards.
Provide omnichannel support via chat, email, and phone.
Gather advertiser requirements and advise on best practices.
Act as a point of contact for agencies and advertisers to address needs.
Drive communications and resolve issues to ensure customer satisfaction.
Educate advertisers on product usage and troubleshoot complex cases.