Sales Programs Specialist - AI Growth & Impact (Hybrid)

Genpact Ltd.; Lisboa; Hybrid; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Hybrid working model

Lead AI-powered transformation

Training programs

Job summary

Genpact Ltd. in Lisbon is hiring a Sales Program Specialist to support scalable sales programs for advertisers and help drive revenue and product adoption.

You will provide consultative support across agencies and advertisers, handle inquiries via chat, email, and phone, and collaborate with cross-functional teams to address customer needs in a fast-paced environment. The role requires strong sales and account management skills, digital marketing know-how, and fluency in Spanish or Dutch.

Qualifications

• Spanish or Dutch C1 proficiency.
• Experience or certification in digital marketing or eCommerce.
• Comfortable using CRM systems over the phone.

Responsibilities

• Provide consultative support on agencies and advertisers accounts.
• Drive advertiser communications and resolve technical issues.
• Educate advertisers on product usage and troubleshoot complex cases.
• Meet turnaround times and quality standards.

Skills

Spanish or Dutch C1

Digital marketing experience

CRM experience

B2B/B2C sales

Education

Digital marketing certification

Tools

CRM systems

Job description

Genpact Ltd. in Lisbon is hiring a Sales Program Specialist to support scalable sales programs for advertisers and help drive revenue and product adoption.

You will provide consultative support across agencies and advertisers, handle inquiries via chat, email, and phone, and collaborate with cross-functional teams to address customer needs in a fast-paced environment. The role requires strong sales and account management skills, digital marketing know-how, and fluency in Spanish or Dutch.