AI Customer Support Agent - Onsite Lisbon (Relocation Paid)

100Hires, Inc.; Braga; Presencial; EUR 28 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid relocation

Permanent accommodation provided

Meal allowance

Private health and dental insurance

22 days annual leave

Comprehensive initial training

Career development opportunities

Resumo da oferta

100Hires, Inc. is seeking an English-speaking AI Customer Support Agent to join our international Lisbon team, supporting an innovative global company developing AI and Generative AI technologies.

This onsite role includes a fully paid relocation package and permanent accommodation. As an AI Customer Support Agent, you will assist users across multiple channels, troubleshoot issues, guide users on how to use features, and ensure a high-quality customer experience in a fast-paced tech

Qualificações

• Fluent English, both written and spoken.
• Experience or knowledge in IT, technical support, technology or AI is valued.
• Strong communication and problem-solving skills.
• Curious, adaptable and eager to learn about emerging technologies.
• Availability to work onsite in Lisbon.

Responsabilidades

• Assist users with questions related to AI-powered products across multiple channels.
• Troubleshoot platform, product and technical issues.
• Guide users on how to use features and services.
• Identify customer issues and provide clear solutions.
• Deliver a high-quality customer experience in a technology-driven environment.

Conhecimentos

Fluent English

IT knowledge

Technical support

Communication skills

Problem-solving

Descrição da oferta de emprego

100Hires, Inc. is seeking an English-speaking AI Customer Support Agent to join our international Lisbon team, supporting an innovative global company developing AI and Generative AI technologies.

This onsite role includes a fully paid relocation package and permanent accommodation. As an AI Customer Support Agent, you will assist users across multiple channels, troubleshoot issues, guide users on how to use features, and ensure a high-quality customer experience in a fast-paced tech