AI & Cloud Tech Support Specialist – Social Media (Lisbon)

Minacs; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bring-a-friend (referral) bonus opportunities

Full paid training

Resumo da oferta

Minacs is seeking a Technical Support Specialist in Lisbon, Portugal to provide first-line support for customers using AI and cloud-based solutions. The role promises significant career growth potential, including extensive training and a vibrant work environment.

Candidates should be fluent in English, have at least 2 years of technical support experience, and be willing to work in a shift-based environment. The position offers essential benefits, including a central location in Lisbon.

Qualificações

• Fluent in English both verbal and written (C1).
• Minimum 2 years of customer service or technical support experience.
• Ability to resolve standard technical issues by following defined procedures.

Responsabilidades

• Provide first-line technical support for customers using AI and cloud-based solutions.
• Respond to customer queries and service requests in a timely manner.
• Maintain high service quality and operational efficiency across all customer interactions.

Conhecimentos

Fluency in English (C1)

Customer service or technical support experience (minimum 2 years)

Logical thinking and problem-solving ability

Sense of responsibility and accountability

Ability to follow defined procedures

Descrição da oferta de emprego

Minacs is seeking a Technical Support Specialist in Lisbon, Portugal to provide first-line support for customers using AI and cloud-based solutions. The role promises significant career growth potential, including extensive training and a vibrant work environment.

Candidates should be fluent in English, have at least 2 years of technical support experience, and be willing to work in a shift-based environment. The position offers essential benefits, including a central location in Lisbon.