International AI & Cloud Tech Support — Lisbon, 14‑Salary

CloserHire; Lisboa; Presencial; EUR 12 000 - 14 000; Tempo integral

Resumo da oferta

CloserHire is hiring a Technical Support Specialist in Lisbon, Portugal. This role focuses on first-line technical support for customers using AI and cloud-based solutions, answering queries, and resolving standard issues with established procedures.

You will support international customers across time zones and collaborate with internal teams to ensure swift resolution. The position offers an international, innovative tech environment with onboarding, ongoing training, and career growth

Qualificações

• Experience in providing first-line technical support.
• Ability to troubleshoot and resolve standard issues using documented procedures.
• Strong written and spoken English skills.

Responsabilidades

• Provide first-line technical support for customers using AI and cloud-based solutions.
• Respond to customer queries and service requests promptly and professionally.
• Troubleshoot and resolve standard issues; escalate complex cases via internal channels.

Conhecimentos

Technical troubleshooting

Customer support

English proficiency

API basics

Descrição da oferta de emprego

CloserHire is hiring a Technical Support Specialist in Lisbon, Portugal. This role focuses on first-line technical support for customers using AI and cloud-based solutions, answering queries, and resolving standard issues with established procedures.

You will support international customers across time zones and collaborate with internal teams to ensure swift resolution. The position offers an international, innovative tech environment with onboarding, ongoing training, and career growth