Advertisers Support (Polish)

Toptalent Recruitment - Careers; Lisboa; Presencial; EUR 25 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Relocation support

Free Portuguese classes

Three weeks training on company and 产品

Holiday entitlement 22 days

Resumo da oferta

Toptalent Recruitment - Careers in Lisbon, Portugal, is seeking an Advertisers Support (Polish) specialist for a full-time role. You will provide multi-channel support to SMB clients via chat, email and phone, and assist with pre- and post-sales tasks.

The position offers a Portuguese employment contract, 40 hours per week on rotating shifts from 6:00 AM to 24:00, plus relocation support, private health insurance and training to advance your career.

Qualificações

• Polish native or fluent, written and spoken.
• English proficiency at B2 level or higher.
• Knowledge of the advertising industry is an advantage.

Responsabilidades

• Provide multi-channel support to SMB clients via chat, email and phone.
• Deliver pre- and post-sales support for self-service products.
• Resolve technical issues, report bugs, guide users on platform features.
• Identify trends and solve problems facing multiple SMB clients.
• Maintain a positive attitude towards the brand.
• Keep job-related administrative forms up to date.

Conhecimentos

Polish language fluency

English (B2)

Advertiser industry knowledge

Microsoft Office

Communication skills

Independence with teamwork

Rotating shifts

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Position

Advertisers Support (Polish)

Location

Lisbon, Portugal

Employment type:

Full-time

DUTIES AND RESPONSIBILITIES:

• Provide support to small and medium sized businesses using various channels (chat, email and telephone)
• Provide pre and post-sales support for all self-service products
• Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
• Identify trends and solve problems facing multiple SMB clients
• Deliver a positive attitude towards the brand
• Maintain and update all job-related administrative forms

REQUIREMENTS:

• Native/fluent in Polish, both oral and written. Fluent in English (at least B2 level)
• Knowledge of advertisement industry will be considered as an advantage
• Computer literate with sound knowledge of Microsoft Office package
• Excellent communication skills
• Resourceful personality that can adapt and remain calm in all situations
• Ability to work independently, while being team player at the same time
• Able to work rotating shifts

OFFER:

• Portuguese employment contract
• Holiday entitlement with 22 days per year
• Three weeks training on company and products
• Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• 40 Hours per week on a weekly rotational shift pattern covering line operating hours from Monday to Sunday, from 6:00 AM to 24:00
• Guidance and tools to reach career potential
• Private health insurance
• Relocation support
• Free Portuguese classes, water sport activities, soft trekking and much more