AdTech Campaign Support Specialist

Cross Border Talents; Lisboa; On-site; EUR 22,000 - 32,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a client-focused professional to support advertisers using digital campaign tools. In this B2B role, you will blend campaign management knowledge with clear communication and practical troubleshooting to keep campaigns running smoothly.

You will handle client inquiries, explain platform processes, identify recurring issues, and maintain accurate customer records, helping teams optimize performance in a fast-paced AdTech environment.

Qualifications

• Fluent English; previous paid campaign management experience; experience in digital marketing and an AdTech or customer-support environment; strong communication, analytical and troubleshooting skills; and confidence using digital platforms.

Responsibilities

• Manage enquiries from clients about digital campaign tools.
• Explain platform processes and troubleshooting steps.
• Identify recurring issues and share feedback.
• Keep customer records accurate and complete.

Skills

Paid Campaigns

Digital Marketing

AdTech

Customer Support

Job description

Cross Border Talents in Lisbon is seeking a client-focused professional to support advertisers using digital campaign tools. In this B2B role, you will blend campaign management knowledge with clear communication and practical troubleshooting to keep campaigns running smoothly.

You will handle client inquiries, explain platform processes, identify recurring issues, and maintain accurate customer records, helping teams optimize performance in a fast-paced AdTech environment.