Account Manager

Lingo-nova; Porto; On-site; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Paid training

Career progression

Dynamic team environment

Employment contract from day 1

Job summary

Lingo-nova is seeking a French-speaking Account Manager to join its Porto team. You will handle customer interactions, apply sales skills, and be part of a dynamic, friendly environment.

The role requires on-site presence in Porto and a focus on delivering excellent customer service. Offering a contract from day one, paid training, and clear career progression, this position suits candidates with strong French, IT know-how, and excellent interpersonal skills who thrive in rotating shifts and a

Qualifications

• French language proficiency at C1/C2 level is mandatory.
• Theoretical and practical IT knowledge is required.
• Good interpersonal skills and a proactive attitude are important.
• 40 hours per week with variable/rotating shifts.
• Customer service experience is an advantage; must work on-site in Porto, Portugal.

Responsibilities

• Make and receive calls from customers and respond to inquiries.
• Handle customer requests through back-office activities.
• Apply sales skills as project requirements dictate.
• Handle objections and complaints effectively.
• Use various computer applications and tools.

Skills

French language (C1/C2)

IT knowledge

Interpersonal skills

Proactive attitude

Customer service experience

On-site Porto

Job description

About the Role

Join a fast-growing project in the sports and leisure e-commerce sector as a French-Speaking Account Manager in Porto. You will handle customer interactions, apply your sales skills and be part of a dynamic team with a friendly working environment.

Responsibilities

• Make and receive calls from various customers and respond to their enquiries
• Handle customer requests through back-office activities
• Apply sales skills, depending on the project requirements
• Handle objections and complaints effectively
• Use various computer applications and tools

Requirements

• Excellent command of spoken and written French (C1/C2 level, mandatory)
• Good theoretical and practical knowledge of IT (mandatory)
• Good interpersonal skills
• Proactive attitude and ability to make suggestions
• Availability to work variable and rotating shifts (40 hours/week, 8 hours/day)
• Previous customer service experience is an advantage
• Ability to work on-site in Porto, Portugal

Work Schedule & Location

• On-site in a modern and functional workspace in Porto, near Trindade Metro Station
• Variable and rotating shifts, 40 hours per week (8 hours per day)

What We Offer

• Salary from €953 up to €1,120 per month, depending on experience
• Employment contract from the first day
• Paid training
• Attendance is valued and rewarded
• Real career progression opportunities
• Dynamic team with a friendly working environment
• Discounts and partnerships with major brands and institutions (banking, healthcare, sports, fashion and more)