French-Speaking Account Manager

Lingonova; Porto; On-site; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Salary from €953 up to €1,120 per mois

Employment contract from day one

Paid training

Attendance rewards

Real career progression opportunities

Dynamic team with friendly working env

Discounts and partnerships with major…

Job summary

Lingo-nova is hiring a French-speaking Account Manager to manage customer interactions in Porto. You will apply your sales skills, handle inquiries, and work with a dynamic team in a friendly environment.

The role is on-site with rotating shifts, offering a structured training program and clear career progression within a fast-growing e-commerce project in sports and leisure.

Qualifications

• Excellent command of spoken and written French (C1/C2).
• Good theoretical and practical knowledge of IT.
• Good interpersonal skills.
• Proactive attitude and ability to make suggestions.
• Availability to work variable and rotating shifts (40 hours/week).
• Previous customer service experience is an advantage.
• Ability to work on-site in Porto, Portugal.

Responsibilities

• Make and receive calls from various customers and respond to their enquiries.
• Handle customer requests through back-office activities.
• Apply sales skills, depending on the project requirements.
• Handle objections and complaints effectively.
• Use various computer applications and tools.

Skills

French fluency

IT knowledge

Interpersonal skills

Proactive attitude

Shift work flexibility

Customer service experience

Tools

Computer applications

Job description

About the Role

Join a fast-growing project in the sports and leisure e-commerce sector as a French-Speaking Account Manager in Porto. You will handle customer interactions, apply your sales skills and be part of a dynamic team with a friendly working environment.

Responsibilities

• Make and receive calls from various customers and respond to their enquiries
• Handle customer requests through back-office activities
• Apply sales skills, depending on the project requirements
• Handle objections and complaints effectively
• Use various computer applications and tools

Requirements

• Excellent command of spoken and written French (C1/C2 level, mandatory)
• Good theoretical and practical knowledge of IT (mandatory)
• Good interpersonal skills
• Proactive attitude and ability to make suggestions
• Availability to work variable and rotating shifts (40 hours/week, 8 hours/day)
• Previous customer service experience is an advantage
• Ability to work on-site in Porto, Portugal

Work Schedule & Location

• On-site in a modern and functional workspace in Porto, near Trindade Metro Station
• Variable and rotating shifts, 40 hours per week (8 hours per day)

What We Offer

• Salary from €953 up to €1,120 per month, depending on experience
• Employment contract from the first day
• Paid training
• Attendance is valued and rewarded
• Real career progression opportunities
• Dynamic team with a friendly working environment
• Discounts and partnerships with major brands and institutions (banking, healthcare, sports, fashion and more)