Jobs in Bytom, Poland
Network Support Engineer - Security & Troubleshooting Pro
F5
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ZF Group
Financial Analyst, Corporate Controlling — Hybrid + Bonus
ZF Group
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JPMorgan Chase
Long-term Balance Sheet & Liquidity Forecasting Vice President
JPMorgan Chase
Senior Android Framework & API Engineer – Hybrid
Trades Workforce Solutions
Expert Android Framework & API Engineer
Trades Workforce Solutions
Custody Management Services Expert, Senior Associate
State Street
Nephrologist — Private Practice with 2-Year Partnership & Relocation
NephrologyConnect
Private Practice Nephrology in Ohio-near the Canadian border!
NephrologyConnect
Tier 2 Technical Support Specialist (DNS & APIs)
Team Internet AG
Network Support Engineer - Security & Troubleshooting Pro
Job summary
A leading tech company based in Poland is hiring a Technical Support Engineer to provide Level 2 technical support to enterprise customers. The role involves maintaining high-quality customer communication and collaboration with engineering teams to resolve technical challenges. Candidates should have a solid foundation in network protocols and be fluent in English. This is a great opportunity for those passionate about technology and customer service.
Qualifications
- 1+ years of customer support experience with enterprise customers.
- Hands-on experience with network protocols such as TCP/IP and OSI model.
- Ability to communicate technical concepts clearly to customers.
Responsibilities
- Provide Level 2 technical support for F5 products.
- Maintain excellent communication with customers regarding project status.
- Work with tier three engineering services to resolve technical issues.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.