Travel Advisor for SAS with Swedish (Work in Warsaw)

Concentrix; Lublin; Sur place; PLN 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Discounts on SAS fares

Private healthcare

2-month paid training

International environment

Coaching and mentoring

Modern Warsaw office

Résumé du poste

Concentrix is recruiting a Travel Advisor for SAS Nordic Premium Airline, based in Warsaw. You will be the first point of contact for premium travel inquiries, assist with ticket purchases, and support customers via calls and chat.

No prior experience is required; you will complete a fully paid two-month training program with a dedicated buddy, joining an international and diverse team in a modern Warsaw office.

Qualifications

• Fluent in written and spoken Swedish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.

Responsabilités

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Connaissances

Swedish (C1)

English (B2)

Active listening

Communication

Organizational skills

Collaborative spirit

Description du poste

Travel Advisor for Nordic Premium Airline SAS with Swedish

Job Description

Are you ready to embark on your career journey in the dynamic field of exploring premium customer flights to the best destinations across the globe?

For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier. No prior experience is necessary, just a genuine interest and a helpful and collaborative nature!

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our requirements:

• Fluent in written and spoken Swedish (C1 level) and English (B2 level)
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What we offer:

• 25% discounts on SAS fares.
• A private healthcare package with quality life insurance.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.