Travel Advisor for SAS with Danish

Concentrix; Myślenice; Sur place; PLN 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Discounts on SAS fares

2-month paid training program

Mentoring and coaching

International work environment

Modern Warsaw office

Résumé du poste

SAS Nordic Premium Airline is seeking a Travel Advisor to assist premium customers with Danish and English inquiries from our Warsaw office. You will help in purchasing airline tickets, support travel difficulties, and build lasting relationships with customers while delivering excellent service in a diverse, on-site environment.

Training is fully paid for two months, with a dedicated buddy, and there are employee discounts on SAS fares.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Strong communication and organizational skills.
• Able to work on-site in Warsaw and collaborate with a diverse team.

Responsabilités

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handle various payment methods.
• Support customers with travel difficulties and via calls/chat.
• Foster enduring relationships to build trust with customers.

Connaissances

Danish (C1)

English (B2)

Description du poste

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.