Travel Advisor for SAS with Danish

Concentrix; Wejherowo; On-site; PLN 42,000 - 62,000; Full time

Benefits offered by this job

Training program

International environment

Office in Warsaw

Discount on SAS fares

Job summary

Concentrix is seeking a Travel Advisor to handle premium Nordic SAS inquiries in Danish and English. You will be the first contact for customers, assist with ticket purchases, and support travel issues, ensuring smooth experiences. The role emphasizes clear communication, accuracy, and a customer-centric approach.

You will join a modern Warsaw-based office, participate in a two-month paid training, and work in an international, growth-minded environment with coaching and mentoring.

Qualifications

• Fluent written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish language proficiency

English language proficiency

Active listening

Excellent communication

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.