Travel Advisor for SAS with Swedish (Work in Warsaw)

Concentrix; Szczecin; On-site; PLN 42,000 - 64,000; Full time

Benefits offered by this job

25% SAS fare discounts

Private healthcare

Paid two-month training

International work environment

Modern Warsaw office

Job summary

SAS Airlines is seeking a Travel Advisor to support Nordic premium travellers. Fluent Swedish (C1) and English (B2) are required; no prior experience needed. Office in Warsaw.

You will be the first contact for premium travel inquiries, assist with ticket purchases and payments, support travellers with issues, and communicate via calls or chat to build trust. We offer 25% SAS fare discounts, private healthcare, a paid two-month training, an international environment, and a modern Warsaw office.

Qualifications

• Fluent Swedish (C1) and English (B2).
• Excellent communication and listening skills.
• Willingness to work at the Warsaw office.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist with ticket purchases and payments.
• Support travellers with travel issues.
• Assist passengers via calls or chat.
• Build trust and lasting relationships with customers.

Skills

Swedish (C1)

English (B2)

Customer service

Job description

Travel Advisor for Nordic Premium Airline SAS with Swedish

Job Description

Are you ready to embark on your career journey in the dynamic field of exploring premium customer flights to the best destinations across the globe?

For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier. No prior experience is necessary, just a genuine interest and a helpful and collaborative nature!

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our requirements:

• Fluent in written and spoken Swedish (C1 level) and English (B2 level)
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What we offer:

• 25% discounts on SAS fares.
• A private healthcare package with quality life insurance.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.