Travel Advisor for SAS with Danish

Concentrix; Toruń; Presencial; PLN 47 000 - 78 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discounts on SAS fares

Equal opportunities

Two-month training program

International and diverse environment

Coaching and mentoring

Modern office in Warsaw

Resumo da oferta

SAS Nordic Premium Airline invites applications for a Travel Advisor based in Warsaw. You will be the first point of contact for premium travel inquiries, helping customers purchase tickets and manage payments while resolving travel issues.

Fluent Danish (C1) and English (B2) are required. You will work in a modern Warsaw office, join an international team, and complete a fully paid two‑month training program with mentorship to grow your skills.

Qualificações

• Fluent in Danish (C1) and English (B2).
• Helpful, collaborative and patient attitude.
• Excellent listening and clear communication.
• Highly organized with attention to detail.
• Available to work at the Warsaw office.

Responsabilidades

• Be the first contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships with customers to build trust.

Conhecimentos

Danish (C1)

English (B2)

Customer-focused

Active listener

Organized

Descrição da oferta de emprego

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.