Travel Advisor for SAS with Danish

Concentrix; Tarnów; On-site; PLN 42,000 - 65,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2-month paid training program

International and diverse work env.

Growth through coaching and mentoring

Modern office in Warsaw

Job summary

Concentrix in Warsaw is seeking a Travel Advisor fluent in Danish and English to handle premium Nordic airline inquiries, assist with ticket purchases, and support customers during travel issues. You will communicate via calls and chat, building trust and ensuring accurate, friendly service.

Office-based role with a 2-month paid training, an inclusive diverse environment, and opportunities for growth within the company.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Active listener and clear communicator.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Build enduring relationships with customers.

Skills

Danish (C1)

English (B2)

Communication

Patient demeanor

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.