Travel Advisor for SAS with Danish

Concentrix; Stargard; On-site; PLN 50,000 - 65,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid training program

International environment

Mentoring and coaching

Modern office in central Warsaw

Job summary

SAS Nordic Premium Airline in Warsaw is seeking a Travel Advisor fluent in Danish (C1) and English (B2) to be the first point of contact for premium travelers. You will help customers purchase airline tickets, handle payments, and support them with travel difficulties, through calls or chat, while building trust and lasting relationships.

Join a modern office in central Warsaw, enjoy employee discounts on SAS fares, a fully paid training program, and an international, diverse environment that

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Helpful and collaborative spirit.
• Highly organized with attention to detail.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish (C1)

English (B2)

Active listening

Communication

Organization

Customer service

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.