Travel Advisor for SAS with Danish

Concentrix; Wieliczka; On-site; PLN 54,000 - 90,000; Full time

Benefits offered by this job

Two-month paid training

Modern Warsaw office

Diversity & international environment

SAS fare discounts

Job summary

Join SAS as Travel Advisor for Nordic Premium customers in Warsaw. You will be the first contact for premium travel inquiries, assisting with airline tickets, payments, and travel difficulties, via calls and chat.

You'll work in a diverse, international environment with a two-month paid training program, mentoring, and growth opportunities. Danish language (C1) and English (B2) are required, and the office is located in the heart of Warsaw.

Qualifications

• Fluent in Danish (C1) and English (B2) required.
• Helpful, collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Strong listening and clear communication skills.
• Highly organized with attention to detail.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships to build trust.

Skills

Danish (C1)

English (B2)

Customer service

Active listening

Communication

Attention to detail

Organized

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.