Travel Advisor for SAS with Danish

Concentrix; Olkusz; Vor Ort; PLN 78.000 - 112.000; Vollzeit

Benefits dieser Stelle

Employee discounts on SAS fares

Equal opportunities for all

Fully paid 2-month training program

International and diverse work环境

Coaching and mentoring for growth

Modern office in Warsaw

Zusammenfassung

SAS is seeking a Travel Advisor to handle premium Nordic inquiries and assist customers in Warsaw, Poland. The role requires fluent Danish and strong English, with a customer-centric approach while working from the Warsaw office.

You will help with ticket purchasing, handling payments, and resolving travel issues, while building lasting relationships with customers through calls and chat.

Qualifikationen

• Fluent in written and spoken Danish and English.
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.

Aufgaben

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Kenntnisse

Danish language

English language

Customer service

Jobbeschreibung

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.