Travel Advisor for SAS with Danish

Concentrix; Grudziądz; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid 2-month training program

International and diverse work enviro​

Job summary

SAS seeks a Travel Advisor in Warsaw to host premium Nordic inquiries, assist in ticket purchases, and support customers via calls and chat. You will build trust by fostering lasting relationships with travelers.

Fluent Danish and English are required, with an emphasis on accuracy, organization, and a collaborative mindset. Training is provided in a modern office environment in the heart of Warsaw.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Highly organized and accurate.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish language

English language

Communication

Customer service

Active listening

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.