Travel Advisor for SAS with Danish

Concentrix; Chełm; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

SAS fare discounts

Equal opportunities

2-month training

International environment

Coaching and mentoring

Warsaw office

Job summary

Concentrix seeks a Travel Advisor for Nordic Premium Airline SAS, with Danish, to be the first point of contact for premium travel inquiries. You will assist with ticket purchases, handle payments, and support customers facing travel difficulties via calls and chat.

Fluent Danish (C1) and English (B2) are required. You should be helpful, patient, and highly organized, with strong listening and communication skills.

Qualifications

• Fluent Danish (C1) and English (B2) required.
• Naturally helpful and collaborative spirit.
• Highly organized with attention to detail.
• Excellent communication and active listening skills.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships with customers.

Skills

Danish (C1)

English (B2)

Customer service

Active listening

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.