Travel Advisor for SAS with Danish

Concentrix; Jastrzębie-Zdrój; On-site; PLN 40,000 - 65,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid 2-month training program

Modern office in Warsaw

International diverse work environment

Coaching and mentoring

Job summary

SAS Nordic Premium Airline seeks a Travel Advisor to support Danish-speaking premium customers in Warsaw. You’ll assist with inquiries, ticket purchases, and travel issues, delivering high-quality service by phone or chat.

Join a diverse, international team and benefit from a fully paid two-month training, employee discounts, and a modern Warsaw office. Excellent opportunity to grow in a customer-focused travel role.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Be naturally helpful and collaborative.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish (C1)

English (B2)

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.