Travel Advisor for SAS with Danish

Concentrix; Płock; On-site; PLN 36,000 - 54,000; Full time

Benefits offered by this job

SAS fare discounts

2 months training program

International and diverse environment

Office in Warsaw

Job summary

SAS in Warsaw is recruiting a Travel Advisor to be the first contact for premium travel inquiries and to assist with ticket purchases and payment options. You will support customers facing travel difficulties and communicate via calls and chat, building trust through attentive service.

Join an international, diverse team in a modern Warsaw office, with a fully paid 2-month training program and mentoring to grow your skills in a dynamic travel environment.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Strong communication and active listening.
• Highly organized with attention to detail.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Assist in purchasing airline tickets and handling payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships to build trust.

Skills

Danish (C1)

English (B2)

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.