Travel Advisor for SAS with Danish

Concentrix; Sopot; On-site; PLN 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2-month training program

International work environment

Coaching and mentoring

Modern Warsaw office

Job summary

SAS is seeking a Travel Advisor for Nordic Premium Airline SAS with Danish to join the Warsaw office. You will be the first point of contact for premium travel inquiries, assist with ticket purchases and be the travel expert for resolving difficulties.

Fluency in Danish and English, a collaborative mindset, and strong communication and listening skills are essential. The role offers an opportunity to grow within an international, diverse environment and train through a fully supported two-month

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish language

English language

Communication skills

Active listening

Organization

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.