Travel Advisor for SAS with Danish

Concentrix; Bolesławiec; On-site; PLN 58,000 - 85,000; Full time

Benefits offered by this job

Discounted SAS fares

Fully paid 2-month training program

International and diverse work env.

Coaching and mentoring

Job summary

SAS Nordic Premium Airline in Warsaw seeks a Travel Advisor fluent in Danish to handle premium inquiries and ticket purchases. You will assist customers by calls and chat, resolve travel issues, and build lasting relationships with travelers.

The role emphasizes accuracy, patience, and great communication, with a paid two-month training program and opportunities to grow within an international team in a modern Warsaw office.

Qualifications

• Fluent Danish (C1) and English (B2) required.
• Excellent communication and listening skills.
• Willing to work at the Warsaw office.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist with purchasing airline tickets and payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build trust by maintaining strong customer relationships.

Skills

Danish language

English language

Customer service

Communication

Active listener

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.