Travel Advisor for SAS with Danish

Concentrix; Poznań; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2‑month training program with buddy

International and diverse work env.

Growth through coaching and mentoring

Job summary

Concentrix is seeking a Travel Advisor to handle Nordic premium travel inquiries with Danish language support. You will assist customers with ticket purchases, payments, and resolving travel issues, while building trust through responsive, courteous service.

Ideal candidates are fluent in Danish and English, highly organized, and able to communicate clearly. The role is based in Warsaw and offers an international, growth‑oriented environment with training and development opportunities.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish language fluency

English language proficiency

Active listening

Clear communication

Attention to detail

Highly organized

Collaborative

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.