Travel Advisor for SAS with Danish

Concentrix; Słupsk; On-site; PLN 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Equal opportunities for all

Fully paid 2-month training program

International and diverse work enviro​

Coaching and mentoring

Modern Warsaw office

Job summary

SAS in Warsaw is seeking a Travel Advisor for Nordic premium customers. You will be the first point of contact for premium travel inquiries and assist with ticket purchases and payments, while resolving travel-related issues with a customer-first mindset.

You will support passengers via calls and chat, build lasting relationships, and contribute to a high-standard service in an international setting. Join us for a fully paid two-month training and mentorship in our modern Warsaw office.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Helpful, collaborative, organized and precise.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist with purchasing airline tickets and handling payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls/chat.
• Build trustful relationships with customers.

Skills

Danish (C1)

English (B2)

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.