Travel Advisor for SAS with Danish

Concentrix; Rybnik; Presencial; PLN 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

SAS fare discounts

Fully paid 2-month training program

Modern Warsaw office

Descripción de la vacante

SAS Nordic Premium Airline seeks a Travel Advisor fluent in Danish and English to handle premium customer inquiries. You will assist with ticket purchases and payments, support travel issues, and communicate via calls and chat, while building trusted relationships with customers. Training is provided and the Warsaw office serves as the base for day-to-day activities.

The role emphasizes accuracy, strong organizational skills, and a collaborative mindset in a dynamic, international environment.

Formación

• Fluent in Danish (C1) and English (B2)
• Helpful and collaborative spirit
• Enthusiastic, patient and open-minded
• Active listening and clear communication
• Attention to accuracy and precision
• Highly organized

Responsabilidades

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build lasting relationships to foster trust.

Conocimientos

Danish

English

Communication

Active listening

Organized

Team player

Descripción del empleo

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.