Travel Advisor for SAS with Danish

Concentrix; Mielec; Sur place; PLN 78 000 - 123 000; Plein temps

Avantages offerts par ce poste

Employee discounts on SAS fares

Fully paid 2-month training program

International and diverse work enviro​

Coaching and mentoring for growth

Modern office in Warsaw heart of city

Résumé du poste

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS with Danish language proficiency. The role focuses on handling premium travel inquiries, assisting with ticket purchases, and supporting customers via calls and chat from our Warsaw office.

The ideal candidate is fluent in Danish (C1) and English (B2), highly organized, and customer-oriented, able to listen actively and communicate clearly. A collaborative, patient mindset is essential for success.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Be naturally helpful and collaborative in spirit.
• Enthusiastic, patient and open-minded.
• Active listener with clear communication and ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

Responsabilités

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships with customers to build trust.

Connaissances

Danish language

English language

Customer service

Communication

Active listening

Organizational skills

Office presence

Description du poste

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.