Senior Rewards & Performance Specialist — Data-Driven, Global

Heineken; Kraków; Vor Ort; PLN 90.000 - 150.000; Vollzeit

Zusammenfassung

HEINEKEN Kraków (Heineken Business Services Poland) is seeking a Senior Rewards and Performance Specialist to run transactional activities in performance and rewards, ensuring global compliance while meeting local needs.

You will resolve Tier 2 cases, monitor SLAs, maintain data quality and privacy, support performance cycle launches, and manage annual compensation and incentives with accurate job catalogues and knowledge bases.

Qualifikationen

• Bachelor’s degree in HR or related field.
• Strong understanding of People Function processes, esp. Performance and Rewards.
• Experience with SAP SuccessFactors or ServiceNow is a plus.

Aufgaben

• resolving Tier 2 performance and rewards cases
• redirecting complex requests to CoEs or OpCos
• monitoring SLAs and escalating issues
• ensuring data accuracy, privacy, compliance, and four-eyes checks
• supporting performance cycle setup, form launches, and data tracking
• tracking progress and completion of performance reviews
• administering annual compensation and incentive cycles
• maintaining job catalogues, grading updates, and role evaluations
• maintaining knowledge bases, FAQs, and documentation.

Kenntnisse

Performance & Rewards

SAP SuccessFactors

ServiceNow

Data privacy

MS Office

Communication

English

Team onboarding

Customer service

Ausbildung

Bachelor’s degree in human resources

Tools

SAP SuccessFactors

ServiceNow

Jobbeschreibung

HEINEKEN Kraków (Heineken Business Services Poland) is seeking a Senior Rewards and Performance Specialist to run transactional activities in performance and rewards, ensuring global compliance while meeting local needs.

You will resolve Tier 2 cases, monitor SLAs, maintain data quality and privacy, support performance cycle launches, and manage annual compensation and incentives with accurate job catalogues and knowledge bases.