Remote Italian Support Specialist in Greece

FH Collective - Academy; Toruń; On-site; PLN 63,746 - 70,121; Full time

Benefits offered by this job

Relocation package

Flight ticket covered

Hotel accommodation

Airport pickup

Real estate agency fee covered

Full training provided

Performance bonus

Job summary

FH Collective - Academy is seeking an Italian-speaking Customer Experience Associate to join our remote support team in Greece. You will handle inquiries by phone, email, and chat, resolve issues, and help users navigate our platform.

No prior experience is required—full training is provided. Relocation support is offered to EU candidates, including flight tickets, hotel, airport pickup, and real estate assistance.

Qualifications

• Fluent Italian (C1/C2) required.
• Good working knowledge of English (B2+).
• Strong interpersonal and analytical skills.
• Solutions-driven mindset and willingness to help others.

Responsibilities

• Provide customer support via phone, email, and chat (Italian).
• Assist with account issues, platform queries, and content reports.
• Log interactions accurately in CRM systems and meet targets.
• Contribute to community safety and product understanding.

Skills

Italian language

Interpersonal skills

Analytical skills

Customer focus

Job description

FH Collective - Academy is seeking an Italian-speaking Customer Experience Associate to join our remote support team in Greece. You will handle inquiries by phone, email, and chat, resolve issues, and help users navigate our platform.

No prior experience is required—full training is provided. Relocation support is offered to EU candidates, including flight tickets, hotel, airport pickup, and real estate assistance.