Remote Italian CS Agent - Paid Relocation to Greece

RDN CONS; Poland; On-site; PLN 78,000 - 104,000; Full time

Benefits offered by this job

Remote work from Greece

Paid relocation package

Paid training

Job summary

RDN CONS is seeking Italian-speaking Customer Service Agents for a remote role. This entry-level position requires relocation to Greece and will be performed remotely from Greece in line with operations.

Responsibilities include handling inquiries in Italian, providing product information, logging interactions, and meeting quality standards. Training is provided, and relocation is paid.

Qualifications

• Fluent written and spoken Italian.
• Working knowledge of English (B2).
• Full training provided; no prior experience required.

Responsibilities

• Handle customer inquiries in Italian via phone, email, and online channels.
• Provide accurate information related to products or services.
• Resolve issues following established procedures and service guidelines.
• Log customer interactions and outcomes in internal systems.
• Meet quality standards and productivity objectives.
• Escalate cases when resolution cannot be achieved at first level.

Skills

Italian

English (B2)

Job description

RDN CONS is seeking Italian-speaking Customer Service Agents for a remote role. This entry-level position requires relocation to Greece and will be performed remotely from Greece in line with operations.

Responsibilities include handling inquiries in Italian, providing product information, logging interactions, and meeting quality standards. Training is provided, and relocation is paid.