People Solutions Lead: HR Lifecycle & Case Expert

Takeda

Łódź

On-site

PLN 65,000 - 95,000

Full time

6 days ago
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Job summary

Takeda is seeking a People Solutions Specialist in Poland to act as a central contact for HR inquiries, supporting employees, managers, and the HR community across HR processes. The role emphasizes accurate, timely, and empathetic resolution of requests and collaboration with cross-functional teams to improve service delivery and data integrity.

The position requires experience in HR, proficiency with HR systems (Workday preferred), and fluency in English and German.

Qualifications

  • Proven experience in HR, preferably in a shared services environment.
  • Experience with HR systems (Workday preferred).
  • Experience with case management tools (e.g., ServiceNow).
  • Familiarity with HR technologies and automation solutions.
  • Fluency in English and German (written and spoken).
  • Strong understanding of HR processes and service delivery.

Responsibilities

  • Manage end-to-end employee lifecycle processes, including onboarding, job changes, development, and offboarding.
  • Act as the primary point of contact for employee and manager inquiries across multiple channels.
  • Manage and resolve HR cases end-to-end with escalation where required.
  • Execute HR transactions through HR systems ensuring accuracy and data integrity.
  • Ensure compliance with internal policies, labor regulations, and company standards.
  • Maintain and govern HR knowledge content, ensuring accuracy and accessibility.

Skills

HR knowledge
Empathy
Multichannel support
Process improvement
Data integrity

Tools

Workday
ServiceNow
HRIS/HCM

Job description

Takeda is seeking a People Solutions Specialist in Poland to act as a central contact for HR inquiries, supporting employees, managers, and the HR community across HR processes. The role emphasizes accurate, timely, and empathetic resolution of requests and collaboration with cross-functional teams to improve service delivery and data integrity.

The position requires experience in HR, proficiency with HR systems (Workday preferred), and fluency in English and German.

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