People Solutions Specialist - German Speaker

Takeda; Łódź; On-site; PLN 65,000 - 95,000; Full time

Job summary

Takeda is seeking a People Solutions Specialist in Poland to act as a central contact for HR inquiries, supporting employees, managers, and the HR community across HR processes. The role emphasizes accurate, timely, and empathetic resolution of requests and collaboration with cross-functional teams to improve service delivery and data integrity.

The position requires experience in HR, proficiency with HR systems (Workday preferred), and fluency in English and German.

Qualifications

• Proven experience in HR, preferably in a shared services environment.
• Experience with HR systems (Workday preferred).
• Experience with case management tools (e.g., ServiceNow).
• Familiarity with HR technologies and automation solutions.
• Fluency in English and German (written and spoken).
• Strong understanding of HR processes and service delivery.

Responsibilities

• Manage end-to-end employee lifecycle processes, including onboarding, job changes, development, and offboarding.
• Act as the primary point of contact for employee and manager inquiries across multiple channels.
• Manage and resolve HR cases end-to-end with escalation where required.
• Execute HR transactions through HR systems ensuring accuracy and data integrity.
• Ensure compliance with internal policies, labor regulations, and company standards.
• Maintain and govern HR knowledge content, ensuring accuracy and accessibility.

Skills

HR knowledge

Empathy

Multichannel support

Process improvement

Data integrity

Tools

Workday

ServiceNow

HRIS/HCM

Job description

The People Solutions Specialist plays a key role in delivering a consistent, high-quality employee experience by acting as a central point of contact for HR-related inquiries and transactions.

This role supports employees, managers, and the HR community across a broad range of HR processes, ensuring accurate, timely, and empathetic resolution of all requests.

As part of the global HR Operating Model, the People Solutions Specialist combines strong process knowledge with a human-centric approach to provide seamless support across the employee lifecycle. The role serves as a subject matter expert in HR processes, systems, and knowledge resources, ensuring compliance, data integrity, and continuous improvement.

ACCOUNTABILITIES:

• Manage end-to-end employee lifecycle processes, including onboarding, job changes, development, and offboarding
• Act as the primary point of contact for employee and manager inquiries, delivering accurate, timely, and empathetic support across multiple channels
• Manage and resolve HR cases end-to-end, including assessment, execution of transactions, and escalation where required
• Execute HR transactions through HR systems (e.g., Workday, ServiceNow) ensuring accuracy, data integrity, and timely completion
• Ensure compliance with internal policies, labor regulations, and company standards across all HR processes
• Maintain and govern HR knowledge content, ensuring it is accurate, up to date, and accessible for employees and digital tools
• Collaborate with HR, Business, and cross-functional teams to support HR processes, projects, and service delivery
• Identify and implement process improvements to enhance efficiency, employee experience, and service quality
• Provide guidance and support to junior team members as a process and systems expert
• Maintain accurate documentation, reporting, and employee data within HR systems
• Support global HR operations, including working across multiple time zones as require

REQUIREMENTS:

• Proven experience in HR, preferably within a shared services environment (HR operations or employee lifecycle management)
• Experience with HR systems (Workday or other HRIS/HCM; Workday preferred)
• Experience with case management tools (e.g., ServiceNow)
• Familiarity with HR technologies and automation solutions
• Fluency in English and German (written and spoken)
• Strong understanding of HR processes and service delivery

Diversity & Inclusion

At Takeda, we are committed to creating an inclusive and diverse workplace where everyone feels welcomed, respected, and valued.

Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

For information about our benefits, please click here.