Italian-Speaking Support Agent — Relocate to Athens

WW Talents; Warszawa; On-site; PLN 67,000 - 77,000; Full time

Benefits offered by this job

Paid training

Relocation package

Flight ticket within EU

Hotel accommodation

Real estate agency fee

Job summary

WW Talents seeks an Italian-Speaking Customer Support Representative to join an international team onsite in Athens, Greece. You will provide support via phone, email, and chat, respond to inquiries, and document interactions in CRM.

Training is fully paid and relocation support is provided to candidates relocating within the EU. The role requires fluent Italian (C1/C2) and English (B2+), with rotating shifts and a competitive compensation package including the 14-month salary structure and a

Qualifications

• Fluent Italian (C1/C2).
• English at least B2 for training and internal comms.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Ability to work in a fast-paced, multicultural team.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to inquiries and resolve account-related issues
• Assist customers with platform, product, and service questions
• Troubleshoot issues and provide effective solutions
• Document customer interactions in CRM and internal systems
• Maintain high levels of customer satisfaction
• Follow quality and productivity standards

Skills

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem solving

Job description

WW Talents seeks an Italian-Speaking Customer Support Representative to join an international team onsite in Athens, Greece. You will provide support via phone, email, and chat, respond to inquiries, and document interactions in CRM.

Training is fully paid and relocation support is provided to candidates relocating within the EU. The role requires fluent Italian (C1/C2) and English (B2+), with rotating shifts and a competitive compensation package including the 14-month salary structure and a