German-Speaking Customer Support & Sales Agent

WW Talents; Województwo pomorskie; On-site; PLN 53,000 - 72,000; Full time

Benefits offered by this job

Relocation package

Sales bonus

Productivity bonus

Transportation bonus

Comprehensive training

International environment

Job summary

WW Talents is seeking a German-speaking Customer Support & Sales Agent in Athens, Greece. You will handle inquiries via calls and email, provide technical and billing support, and assist with account management. A focus on cross-selling and customer retention is expected in a dynamic, target-driven environment.

Relocation support is provided, with a comprehensive training program and an international team. On-site work hours are Monday–Friday with some weekend shifts.

Qualifications

• Fluent from German (C1) with English at least B2.
• Experience in customer service, support, or sales is advantageous.
• Excellent verbal communication and interpersonal skills.
• Strong customer orientation and problem solving abilities.
• Comfortable working in a target-driven environment.

Responsibilities

• Handle German-speaking customer inquiries via inbound calls and email.
• Provide technical support for mobile, internet, TV, and billing issues.
• Assist with account management and identify cross-selling opportunities.
• Document interactions accurately and contribute to customer retention.
• Deliver high-quality service while meeting quality metrics.

Skills

German speaker

Customer service

English Proficiency

Telephone support

Problem solving

Job description

WW Talents is seeking a German-speaking Customer Support & Sales Agent in Athens, Greece. You will handle inquiries via calls and email, provide technical and billing support, and assist with account management. A focus on cross-selling and customer retention is expected in a dynamic, target-driven environment.

Relocation support is provided, with a comprehensive training program and an international team. On-site work hours are Monday–Friday with some weekend shifts.